Privacy Policy

We collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Property address and mailing address
• Payment information when applicable
• Information submitted through estimate request forms or contact forms
• Opt-in records and timestamps for SMS, email, and other communications

Non-Personal Information

• IP address
• Browser type
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

Customer Communication

• Records of inquiries and estimate requests
• Appointment details and scheduling preferences
• Roofing inspection, repair, replacement, and construction service history
• Customer feedback and reviews

We use your information to:

• Provide roofing and construction services
• Schedule inspections, estimates, and project appointments
• Prepare estimates and process payments
• Communicate regarding your inquiries, appointments, project updates, invoices, and promotions (where consent has been provided)
• Improve our website and customer experience
• Protect against fraud and maintain security
• Maintain records of your communication preferences and consent

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, estimate scheduling, project updates, customer support, and important notifications.

Opt-In & Consent

• You will only receive text messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws governing SMS communications.

Opt-Out Instructions

• You may opt out of SMS messages at any time by replying STOP.
• You will receive one final confirmation message, after which no further messages will be sent unless you opt in again.
• All opt-out requests are processed promptly.

Message Frequency & Content

• Message frequency varies depending on your interactions with Myriad Roofing.
• Messages relate only to services you have requested or authorized.
• Promotional messages are only sent when you have specifically consented to receive them.

Help & Support

• Reply HELP for assistance.
• You may also contact us using the information listed in the Contact section below.
• Customer support is available during normal business hours.

Carrier Information

• Standard message and data rates may apply.
• Wireless carriers are not responsible for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with subcontractors and service providers necessary to support our business operations, such as SMS delivery providers or customer service platforms. All other categories exclude text messaging originator opt-in data and consent. This information will never be shared with third parties.

We implement strict security measures to protect your SMS consent records and related information.

We do not sell, rent, or trade your personal information.

We may share information only with:

Service Providers

• Payment processors
• Scheduling and customer relationship management providers
• Website hosting providers
• SMS messaging providers solely for delivering messages you have consented to receive

All service providers are contractually required to maintain the confidentiality and security of your information.

Legal Compliance

We may disclose information:

• When required by law
• To comply with legal processes or court orders
• To protect our legal rights or the safety of others

Business Transfers

If Myriad Roofing is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction while remaining protected under this Privacy Policy.

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties except SMS aggregators and providers necessary to deliver text messaging services.

We maintain commercially reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encryption of sensitive information when transmitted and stored
• Secure authentication and access controls
• Routine security monitoring and software updates
• Employee training regarding privacy and data protection
• Incident response and breach notification procedures
• Secure backup and disaster recovery systems

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to:

• Analyze website traffic
• Improve website performance
• Remember user preferences
• Enhance user experience
• Measure the effectiveness of our marketing efforts

You may disable cookies through your browser settings, although doing so may affect certain website functionality.

You may:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your information where permitted by law
• Unsubscribe from marketing emails using the unsubscribe link
• Opt out of SMS communications by replying STOP
• Request information regarding how your data is processed
• Withdraw communication consent at any time for future communications
• File a complaint with an applicable regulatory authority if you believe your privacy rights have been violated

To exercise these rights, please contact us using the information provided below.

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. This Privacy Policy applies only to information collected by Myriad Roofing and Construction LLC DBA Myriad Roofing.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be posted on our website with the updated effective date. Material changes may also be communicated by email or through a notice on our website.

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.